Applying for a property
We require all prospective tenants to complete an application form, which will be checked and references will be taken up and a credit check will be requested. The submission of a referencing application is no guarantee of tenancy. A final decision as to whether or not a tenancy can proceed will depend upon the responses received and will be made in consultation with the landlord.
Normally equivalent to one month’s rent (but may be more for furnished properties)
Please note that should you change your mind for any reason your deposit is non-refundable. The deposit will secure the property for you for a maximum of 28 days from date of payment. If you do not take up the tenancy within 28 days, your deposit will be forwarded automatically to the landlord to compensate them for loss of rent. If your application is refused due to fraudulent or incorrect information supplied by you, an amount of the deposit representing the amount of time the property was not marketed will be forwarded to the landlord as compensation.
We require two forms of identification. These could be a birth certificate, a full driving licence, a full ten-year passport, a new-style National Insurance card or a Cheque Guarantee Card.
We can provide you with an advanced copy of a tenancy agreement. You should use this opportunity to read the document and to obtain independent legal advice. The document you sign is a legally binding agreement. If you do have any questions about the tenancy, please contact us prior to the commencement of the tenancy. However, providing an advanced copy of the agreement does not guarantee you a tenancy; it is simply to provide you with an opportunity to review the agreement.
Housing benefit tenants
If you intend to claim Housing Benefit you must provide us with proof that you are receiving benefit from Jobcentreplus e.g. Income Support. A recently dated letter from the Jobcentreplus is required stating that you are in receipt of benefit and the name of the benefit you receive. You will need to obtain a Housing Benefit claim form. You can obtain a claim form by contacting the relevant council. Complete as much of the form as possible before coming to the office. Do not post the claim form.
Once satisfactory credit checks and references have been received and a tenancy has been agreed with the landlord, we will arrange for you to sign the tenancy agreement and check in to the property.