Some of our recent feedback from our clients

11/07/17 Excellent customer service by Pauline Fairhurst a credit to her employer. Replied to my email and also took time out her busy work schedule to ring me.


I have been with Kelrick Properties for nearly 10 years. They have always provided a professional service and are very helpful to me as a landlord. When a problem arises they often go beyond my expectation, in helping to manage or resolve it.


I am from Hong Kong. I bought a property through Kelrick Properties. Richard Lee and his colleagues were patient and acted positively during the whole process of property purchase. My purchase was completed in April 2016. My property is now being managed by Kelrick Properties. I would recommend Kelrick Properties to overseas buyers.


My wife and I used Kelrick to sell our house and we found all the staff very attentive to all our needs, with regular phone call updates of how the sale was progressing. I wouldn't hesitate to use Kelrick's again and would recommend you to also!!!


I have been letting properties for a number of years and have used between 4 and 6 agents over the years, and I am happy to say that Kelricks have been the best in both marketing and the management of my properties.


Hi Pauline, It's been a frantic 18 months ....you saw us at it at its worst at the beginning we have a few rough moments but all worth it in the end Just to thank you for the part you played in Len getting his dream We finished the bungalow and Len moved in this week

08/01/16 Good morning Pauline I just wanted to say a big thank you regarding my property. You have been very consistent and professional throughout the process and we are very grateful for your friendly and helpful manner. Best wishes Mrs Diane Lyon


Darryl - Thank you so much for all your help and hard work selling our house. Pauline - Thank you so much for your help selling our house. You are always helpful and pleasant when we rang you.


I was selling my ex marital home following an acrimonious split and there were a lot of issues. I instructed Kelricks because they had impressed me when I was house hunting a few year earlier.
Kelricks were extremely patient in dealing with a messy situation. Their hourly rate was probably very low given the amount of time they expended trying to make this sale happen. Pauline in particular was tireless in her efforts to make the sale happen.
I can't give them any less than five stars. I would give them more if I could. If you are selling a house in WN4 - or indeed elsewhere in Wigan, they are the people to instruct. Don't go with an online agent - there is a lot to be said for using a proper, professional bricks and mortar estate agents like Kelrick Properties.

Thank you to everyone at Kelrick Properties for looking after me royally for eight years with a beautiful quality house and with your flawless professional service that made me feel like such a valued client. If I ever needed help, you were always very quick to respond, and I really appreciated your excellent liaison with the landlords.  As I'd never been a tenant before, it was all new to me and you made it easy from day one. Even when I moved out, Nigel made sure the handover was smooth and easy. You even returned the original deposit within days. I can't thank you all enough. I was so happy and settled in the house and a lot of that feeling of ease was down to your care. Thank you all and may I just wish you every continued success in the future.  
Just a note to say thanks to all the team who both deal with rentals and a sale I had recently. I am a landlord and kelrick managed a small house in platt bridge for a number of years. The team were always professional even when we had difficulties with the house and I trusted them all to do the right things and fix things quickly and at a good price, and keep both tenant and myself happy. the house sale was simple and done with no problem and they had to do all the viewings with no hesitation!


Kelrick Properties have helped me in renting my first home. The rental staff were nothing but kind, helpful and completely professional. They were very understanding as i was in the dark of what was required in doing so. I am grateful for the service i received and will continue to recommend them to anyone i know.


Thanks for everything in helping me purchase my new home, I will definitely recommend your services in the future.


Nigel and his very competent staff have dealt with the rental of our property over the last few years and we have nothing but praise for them and their excellent service! We would recommend their services without hesitation. Peter & Ann


Kelrick Properties have served us very well for the last eight years in renting out our property in Ince, Wigan. We live abroad and they have managed to achieve tenants for us, and sort out all our contracts and maintenance at our property efficiently and without hassle. We highly recommend them and use their complete service enabling us to be "worry free". We value their time and expertise as we value our tenants. Sandy and Shirley Montgomery (France).


We more than appreciate your willingness to help with whatever we wanted to know and to keep us updated constantly, and most of all, for ringing us when you say you will! Unfortunately, you don't get that level of customer service very much these days. I would recommend Kelrick Properties to anyone.


Thanks so much for all your hard work during the sale of our property.


From valuation until completion of the sale - all the staff at Kelrick were very helpful and if I had any worries they sorted it out for me. I just want to thank everyone at Kelrick for doing a good job. I would certainly recommend you to anyone who was thinking of selling or indeed purchasing a property. Thanks once again.


Thanks for all your hard work during the sale of my house, your efforts are very much appreciated.


Many thanks to Kelly & Richard & All your staff in selling our properties. Your high levels of customer service and expertise were very much appreciated during the move. I would recommend your services to anyone in the future!


I would recommend Kelrick to any potential clients, they have helped me immensely in the disposal of a number of properties within the North West recently, ensuring the best prices in this tough market.


I have been extremely pleased with the professional approach to all manners relating to my property management.


I would just like to say a big thank you for the first class service you have provided. I chose kelrick for various reasons including the professional yet friendly service you provide, the attention to detail, good customer service and great marketing you offer. Many thanks to all the staff for keeping me up to date at every stage of the process.